Privacy Statement & Cookies Policy
Website Privacy Statement
Under the General Data Protection Regulation or GDPR, we have a legal duty to protect any personal information we collect from you.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); Third parties (Square) handle and collect online payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Bearded Florista never has access to your personal payment details unless you provide via phone call. Providing your debit/credit via phone call is known as un-secure and costs more per transaction.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Bearded Florista is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and Square are used by our company and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages.
How do we use cookies and other tracking tools?
Wix.com provides a full service for this purpose. You have the option to accept or decline and choose which cookies are used.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@beardedflorista.co.uk or send us mail to: Bearded Florista, The Coach House, Station Road, Totnes, Devon, TQ9 5HW, United Kingdom
Privacy policy updates
We reserve the right to modify this privacy policy at any time; please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@beardedflorista.co.uk or send us mail to: Bearded Florista, he Coach House, Station Road, Totnes, Devon, TQ9 5HW
Information updated: 5th July 2024
Philip Thornford - Business Proprietor and Data Protection Officer