Terms & Conditions of Confirmation for Event Flowers

 

Consultation

An initial consultation (up to one hour) is required prior to securing your date with Bearded Florista. All subsequent consultations without securing your date with a *Booking Fee are charged for accordingly at †£75 per hour (one-hour min charge). This fee does not apply if you secure your date with a Booking Fee. In the event you cancel your wedding date after securing with a Booking Fee, a break-down of charges will be sent to explain consultation fees.

*Booking Fee is deducted from the final invoice.

†Non-confirmed consultation fee is deducted from the final invoice.

 

Event Flowers Options

Full Designer Service - Minimum budget £1,500 - Involves full dedicated attention from initial enquiry to post-wedding care; including flowers of your choice within reason and seasonal availability.

 

Booking Fee to Secure your Wedding Date

• Full designer £350 (minimum) *Booking Fee is required for confirmation of your wedding date..

• In some cases a *Booking Fee of up to 50% of the estimated total is required to secure the date - e.g. budgets over £3000 - non refundable.

• The full balance is due no later than 35 days prior the event date.

• If for any reason you decide to cancel your date the *Booking Fee is non-refundable.

• The Booking Fee is subtracted from the final balance wedding invoice.

• In the event, you cancel your event date with Bearded Florista, a break-down of charges will be sent. In the event of you cancelling your date, all consultations, location visits, examples, sketches etc. are charged for including time spent providing estimates.

• *Booking fee is not a deposit. Booking fee is for services provided such as consultation, emails, phone calls, sketches/photos, site visits and any other contact with a client.

• Higher % booking fees/top-up payments are required to allow Bearded Florista to purchase any specialist sundries for an event. This payment is non-refundable due t the nature of the request for advance purchase of goods for a client.

• Peak season and other specific calendar dates are a premium and might incur higher costs.

 

Cancellation of Event due to Covid-19/Corona virus/pandemic/epidemic/National/Regional Lockdown and any other disruptions

• Bearded Florista will be limited by UK Government instruction - This section will be updated as instructed by the UK Government - In the event that your event is delayed due to Government advice, we urge all clients to postpone the date rather than cancel.

• We (Don & Phil) will be more than willing to help accommodate new dates - please consult with available options to ensure an alternative date can be accommodated.

• Bearded Florista will not cancel/postpone events, because it is a decision to be made by individual clients/government

• New dates need to be negotiated to ensure Bearded Florista can accommodate the necessary change of date.

• New dates must be a within reasonable timescale and are not indefinite.

• A new date involves an additional *booking fee

• Postponed dates will be honoured for up to 12 months after the original confirmed date.

• The option to confirm two dates requires a second booking fee (fee deducted from final invoice). Non-refundable.

• Booking Fees are non-refundable (Booking Fees are not deposits)

 

Estimate, Contract & Payment

• Estimates are valid for up to 14 days from date sent via email. The event date will only be reserved in the diary upon completion of a bank transfer for the requested *Booking Fee.

• No binding contract will exist until you accept the estimate in writing/email and we have confirmed receipt of the *Booking Fee. Upon acceptance and you complete bank transfer for the requested booking fee, you are bound by our terms & conditions. 

• A contract will be issued for you to sign two copies

• Prices may vary due to market fluctuation, however, no change in price will occur up to 5% after the estimate has been confirmed by you. If the price of flowers increases dramatically of more than 5%, Bearded Florista will request an increase in budget. If the increase in the budget cannot be agreed, Bearded Florista may only supply flowers/floral arrangements up to the market value of the goods purchased during the 7-35 days prior to your wedding date. Bearded Florista will endeavour to provide the very best quality and arrangements within a given budget. A reduction with the number of items is the most likely option if additional funds are not provided.

• Upon accepting an estimation and agreeing with the total sum, Bearded Florista may require up to 30% of the agreed total sum for your estimate/invoice if more than £3000. A standard booking fee of £350 (minimum) medium to large weddings is payable otherwise.

• The final payment is due anytime and up to 35 days prior to the wedding date.

• In the event the client cancels, the balance is liable in full at 35 days prior the event. 75% of the balance is liable within 49 days of the event and 50% of the total is liable at 63 days prior the event. Bearded Florista will pursue legal action if a client fails to pay an invoice as agreed. Legal action costs £700 plus 20%VAT and is fully recoverable by the client plus all other costs and liabilities.

• In the event that you choose to reduce your items/budget after you have agreed with an estimated total, Bearded Florista will charge an administration fee of £150.

• Professional integrity: To protect the brand, Bearded Florista will not supply flowers if the client/third party wants to provide a mixture of their own floral arrangements. Bearded Florista may consider incorporating clients homegrown flowers into the designs. This can only be agreed and arranged by florists at Bearded Florista.

• Please ensure you/the client has appropriate/sufficient insurance for weddings.

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PUBLICATION

Bearded Florista® reserves the right to photograph and reproduce pictures of our work for marketing purposes. If you do not want us to use your pictures, please let us know at time of booking. If you do not want us to use our own images for the purpose of marketing, you must issue a non disclosure agreement. A non disclosure agreement will be subject to legal interpretation and scrutiny by a solicitor.

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Extra Charges?

• A delivery/goods in transit insurance/fuel/packing/unpacking/set-up/reuse/waiting time/collection/disposal fee is always in addition to the retail value of the flowers purchased for your wedding and will be applied according to each individual contract. In some cases, there may not be such a fee if the flowers are collected by the customer/client.

• Items hired from Bearded Florista® will be collected the following day. A security fee is required in the form of a debit/credit card and will be Authorised no later than 24 hours prior to your event. This Authorisation is cancelled upon safe return of all Bearded Florista property. All hired items must be returned undamaged or a replacement fee for the item will be charged accordingly.

• All fees will be clearly outlined in your estimate and final invoice/contract, ensuring no hidden fees.

• Disposal fee: This is included with the delivery/set-up/collect fee. We highly recommend that you keep or gift the floral arrangements to prevent Bearded Florista charging this extra fee. The fee is charged for several reasons: Green waste is chargeable by weight at the local authority when Bearded Florista disposes green/garden waste at the recycle centre and extra time for the florists to arrange disposal. 

 

Availability

• Fresh flowers are a living/natural product and there are occasions that a particular flower or specifically named variety may be unavailable or differ in colour/shade/tone according to the season. Whilst every effort is made to source the product sometimes we are unable to use a particular flower, in which case we reserve the right to use a similar flower in place of one previously chosen. All fresh flowers are subject to availability and stringent quality checks.

• Extreme weather conditions can sometimes affect the availability of flowers and foliage. We will always do our very best to provide within our capabilities and alternatives will be sourced if necessary.

• Extreme weather conditions can sometimes affect outdoor events that do not have protection from the elements. Alternative designs might be provided if particular floral designs cannot be used due to extreme heat.

• Your flowers are ordered approx 7-28 days before your wedding date, after which Bearded Florista cannot guarantee specific flowers.

• Bearded Florista sources a majority of flowers from The Netherlands for many reasons such as the widest choice of available flowers and affordability. Sometimes transportation can be affected if there are issues with Customs and UK/EU Borders

• UK grown flowers are very limited and costs are generally higher per stem if available. UK growing season generally provides basic, cutting garden variety flowers between mid May to early September.

• Bearded Florista does not grow flowers.

• Quarantine of the UK and or EU State - Bearded Florista may be affected if import/export is stopped during the Covid-19 Pandemic or other pandemics/epidemic/virus infections. Local and national supplies may be affected if the movement of goods throughout the UK is restricted. We cannot guarantee a supply of flowers and relinquish the responsibility in such an event. Please ensure your insurance policy covers these costs.

• Cancelation of an event may occur due to other National instruction including an Order by the UK Government in the event of conflict/war with a foreign nation. Bearded Florista cannot be held responsible for such an order. 

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Cancellations by the Client

• Cancellations must be made in writing/email, and notification must be given as soon as possible. Cancellations made on or after 35 days before the wedding date will incur a charge of 100% of the wedding flowers order value. 75% of the balance is liable within 49 days of the event, 50% of the total is liable at 63 days prior the event and 40% between 50/60 days prior the event date. Bearded Florista will pursue legal action if a client fails to pay for the services that a client has agreed upon. Court claims cost Bearded Florista from £700 (+VAT) and are reimbursed by the client plus all other costs.

• If for any reason the wedding is cancelled or altered at any point, special flowers or accessories purchases must be paid for.

• Emails, telephone and personal meetings are charged for accordingly in the event of cancellation. Emails are £18 each, telephone calls are £18 each and up to £75 per hour, consultations at Bearded Florista are £75 per hour (up to one-hour minimum), on-site/location meetings are £75 for the first hour, plus £55 per hour thereafter (plus travel time and expenses).

• Booking Fee is non-refundable (Booking Fee is not a deposit). Booking Fee is for services provided such as consultations, estimations, invoices, communications, research, purchasing etc.

 

• Cancellation by Bearded Florista®

• In the event as a last resort due to any unforeseen circumstances that Bearded Florista cancels your contract, no compensation is awarded, other than refunding the Booking Fee and any additional payments that a client has transferred to Bearded Florista. Please ensure you have adequate wedding insurance.

• Bearded Florista will ensure your event is successfully arranged by approved florists.

 

Responsibility & Privacy

• We/Don, Phil or Freelance contractor are not responsible for injuries or damages sustained as a result of broken glass or materials while the floral items and sundries are in your care post handover at set-up time and date. Liability is limited to replacement of supplied goods and no responsibility will be accepted for any consequential loss.

• When you place an order with us or make an online enquiry we gather certain information which you submit, including an email address and contact details that we require to action your request. We will not sell, lend or disclose your information to any third party other than for the dispatch of your orde